DELIVERY AND RETURNS
We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose
your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-
control tests and package items carefully.
- Expedited Shipping: 3-7 business days
- Standard Shipping: 6-8 business days
- Flat Rate Shipping: 10-30 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer
Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-
related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of
receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be
in brand-new condition, unused and with original tags and packaging.